specialist teams and a flexible service designed to get you to market faster

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specialist teams and a flexible service designed to get you to market faster

The need for manufacturers to operate and sell across global markets is more prominent than ever before. thebigword has the expertise and the technology to support your global business strategy, enabling you to communicate complex information across multiple languages and regions.

Specialist manufacturing translators at thebigword can give you the competitive edge by providing rapid, accurate translations that not only comply with industry standards, but are also cost effective. What’s more, our Project Managers liaise with your team and ours to provide consistency for all your localisation requirements across 234 languages.

To achieve impressive visual results, thebigword also has a specialist Desktop Publishing team.  Working alongside our Manufacturing Project Managers, they ensure all your content is accurately translated, reviewed and published in the right format.

Whether you are at the critical point of launching a new product, or venturing in a new market, thebigword has extensive flexible services to get you to international markets on time and within budget.

Localisation

Ensuring that your products and services are successfully launched and delivered across a breadth of international markets is absolutely key. That’s why we handpick specialist manufacturing translators to ensure each country and region understands and engages with all of your communications on a range of levels.

This is called ‘localisation’ and we achieve it by translating and adapting languages not only to countries, but to specific regions by matching the cultural, technical and business requirements of all your target markets.

Localisation covers your website, software, marketing material and eLearning modules. thebigword can ensure that you have absolute consistency and accuracy across all of your communication, from manuals and part catalogues to patents and labelling. In fact, anything that’s essential to your business will have the support of thebigword’s industry specialist translators and project management teams.

Websites

The internet provides a great business opportunity for the manufacturing industry to reach more customers and maximise its profits. Our experienced project team not only has specialist technical knowledge, it also has expert cultural knowledge. This team of experienced linguists are familiar with the correct terminology and the intricacies of your business sector. They will translate glossaries, technical details and service desk content through to marketing and promotional communication, providing accurate, tailored results every time.

Producing translated websites, intranets and extranets on time and within your budgets is all part of the service. To do this, a project plan and workflow is developed for each project, covering all stages of the process. It identifies how we will work with your internal resources and reviewers for a seamless result from start to finish.

Our experts have experience of all types of web files, which means they can easily integrate your Content Management System with our own translation software, LanguageDirector® 2.0. Developed by us, LanguageDirector® 2.0 has a great feature which ensures the structure and coding within your web files is protected throughout the translation process, saving you valuable time.

Documentation

Our specialist linguists translate every kind of document ranging from product catalogues and manuals, to CAD Drawings, packaging, patents and everything in between. Whatever your business needs, we have the expertise to give you the global edge.

The documentation service is excellent for regularly updating manuals with new product specifications. Keeping track of the latest version year on year is vital and accuracy is key. This is where the translation memory tool comes into its own. When timescales are short and reversions are last minute, updating manuals or creating new ones in several languages is a far more efficient process.

Your dedicated Project Manager will liaise with you to make sure your documents have the technical accuracy and depth of detail you need, as well as making sure they arrive on time and within budget. You will also receive a quotation for each one illustrating the cost of each language and any extra services like Desktop Publishing.

Desktop Publishing is another service thebigword offers that gives all your documents a highly professional look. Our team of skilled typesetters and designers are adept at Quark, Indesign, FrameMaker and Illustrator. They will integrate the translation with your images and graphics, vital in user manuals to create branded collateral that is ready for print in whatever format your business needs.

eLearning

Training international staff online can greatly reduce the costs of developing your business and its personnel. At thebigword we are the experts in eLearning and have developed best practice content creation. We can advise on how to structure learning modules whilst keeping localisation in mind.

We also provide an authoring and editing service, produce transcripts and record voiceovers. Animation and video creation is a very useful training tool and software development is also part of the service.

In fact, our specialists have recently worked closely with one of our larger automotive clients to localise their car maintenance instruction training to service centres worldwide via flash and XML, translating it into twelve languages. We’ve also provided considerable consultancy in this area.

By working closely with your business, you can benefit from thebigword’s experienced team managing the project whilst working seamlessly with your own experts. Our in-depth knowledge of individual cultures ensures the translated content and graphics work perfectly for each international audience.

Flexible solutions delivered through a tried and tested formula, thanks to thebigword

CFS

CFS

CFS is a leading supplier of machinery for the food processing and food packaging industry. Their specialism is in providing custom solutions for their clients, whether it is a one off machine or an entire production line. CFS require translation across 32 language combinations, where Danish isn’t always the source language. As their clients are spread across European markets, delivering high quality translations of supporting material like manuals and packaging is integral to the success of implementing new products in their client’s business.


CFS have worked with thebigword  for many years and have developed a long standing relationship built on quality and trust. thebigword recognises the importance of delivering consistency of style as well as flexibility in ensuring that CFS deliver on their client expectations whilst ensuring budgets are managed effectively and costs reduced through the use of Translation Memory.

Featured Solutions
•  Project Management
•  Translation Memory
•  Tried & tested Translators and Reviewers
•  Flexible budget management 

Challenges
•  To manage translation of bespoke client specific  material for the same types of packaging and  manuals across 32 language combinations
•  To save costs by utilising a central Translation Memory
•  To ensure consistency in translation across  European markets
•  To reduce ongoing costs by supporting varying  volumes of work

Outcomes & Benefits
Meticulous project management delivers  zero problems

CFS understand that individual clients need customised solutions, which in turn means they’ll need customised operating manuals. These manuals are critical to the success of CFS, in ensuring clients can operate the machinery they need in order to make their business a success. Operating across a diverse European market means that these customised manuals need to be 100% correct in their translation. Successful project management is a key element for success, as with so many different versions of manuals requiring translation across 32 language combinations, the margin for error is huge. By utilising the special skills of thebigword’s
project management team, CFS have had great success in delivering customised manuals to their clients across European markets.

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The new LanguageDirector® 2.0 is at the core of our processes and brings together innovative, time saving features.

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